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Bad Customer, a/k/a badcustomer.com

This website keeps what it calls a “blacklist” of customers who have exercised their right to a “chargeback” on their credit cards.  Businesses can then use this information to deny service to blacklisted consumers.  Badcustomer allows consumers to remove themselves from the list by paying a fee.  According to the website, over 7 million people are on the blacklist.

Please contact us by phone or by filling out the consumer intake form on our site.

Related Article:  Aaron Crowe, "Doing A Credit Card Chargeback, Even Once, Can Lead To Blacklist," Wallet Pop, March 2, 2010.

Office of California Attorney General, Credit Card Chargeback Rights (general explanation of chargeback rights under federal and California state law).

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